All policy information is available in the policies section of your Feather account. The policy details page shows your policy status, policy number, insured person, and start date. From this page, you can also open your digital insurance card, add dependents, cancel your policy, view recent claims, and access your policy and visa-related documents.
How do I access my policy details in my Feather account?
You can access your policy details by following these steps:
Log in to your Feather account.
Open the policies section.
Select your expat health insurance policy to view its details.
What information is shown on my policy details page?
The policy details page displays the following information about your coverage:
Your policy status and policy number
Your monthly premium
The name of the insured person
Your policy start date
Your digital insurance card
Recent claims and the current status of each claim
Your policy documents and any visa-related documents
What documents are available in my Feather account after signing up?
Your supporting documents are available in your account as soon as you sign up. The following documents are included:
Insurance certificate in French (sometimes titled Visa compliance confirmation letter) — this is the document you'll need to present to the French authorities
Insurance certificate in English
Expat Health EU confirmation of coverage
Insurance conditions
What actions can I take from my policy details page?
The policy details page lets you manage several aspects of your policy directly:
Open and download your digital insurance card
Reach out for help with your coverage
You can reach out to us for more assistance or additional resources.