Expat health insurance includes a 31-day waiting period, but it may not apply to you. If it does, most claims cannot be made in that time, except for life-threatening illnesses or injuries. The waiting period can be waived if your Feather expat insurance starts within 31 days of arriving in France or if there is continuous coverage from previous insurance that is of equal or greater scope. After the waiting period, full policy benefits are available.
What is the 31-day waiting period?
The 31-day waiting period is a required activation period during which the expat health insurance policy must be active for at least 31 days before a policyholder can make most claims. However, in cases of serious, life-threatening incidents, the waiting period does not apply, and the policyholder is eligible for necessary treatment.
When is the waiting period waived?
The waiting period is waived in 2 situations:
You sign up within 31 days of arriving: If your Feather expat health insurance policy starts within 31 days of your arrival date in France, the waiting period is automatically waived. If you make a claim within the first 31 days of your policy, you'll need to provide proof of your arrival date (such as an airline, train, or bus ticket).
You had continuous prior coverage: If you're switching from a previous policy of equal or greater coverage, and your new policy starts on or before the day your previous policy expires, the waiting period is also waived. If you make a claim within the first 31 days, you'll need to provide proof of your previous insurance showing there was no gap in coverage.
Even if neither condition applies, life-threatening accidents and illnesses are not subject to a waiting period and are always covered from day one.
Why does the waiting period exist?
The waiting period protects all policyholders from insurance abuse. Without it, someone could sign up after an accident or illness and immediately make a claim, which would drive up monthly premiums for everyone. Waiting periods are a common feature of health insurance policies across Europe. We also rely on the honor system when issuing policies — we don't require a medical report or doctor's exam before you can get covered, which is why we can get you insured in minutes.
Can claims for health issues that began during the waiting period be submitted after it ends?
No, claims can only be made for conditions that first began after the waiting period ended. Any condition that started before or during the waiting period is considered pre-existing and won't be covered, even if you wait until after the period has passed to see a doctor. There are 2 exceptions: life-threatening accidents or injuries are covered from day one, and if you qualify for a waiting period waiver, your cover starts immediately.
What can I claim for once the 31-day waiting period is over?
Once the waiting period ends, you have full access to all the benefits of your policy, but only for conditions that first started after the waiting period ended. Any condition or health event that began before or during the waiting period is considered pre-existing and won't be covered, even if you wait until after the period has passed to see a doctor. Only new conditions that arise after the waiting period has fully ended are eligible for claims.
If my waiting period is waived, am I covered immediately?
Yes, if your waiting period is waived, your cover starts from day one of your policy. That said, pre-existing conditions (any condition you were diagnosed with or experienced symptoms of before your policy start date) are not covered, regardless of whether a waiting period applies. In that case, only new conditions that first arise after your policy start date would be eligible for claims.
If you make a claim within the first 31 days of your policy, you'll need to attach supporting documents to your claim so our team can verify your waiver eligibility before processing it:
If your waiver is based on arriving in France within 31 days of your policy start date, attach a transportation receipt (such as a flight or train ticket) showing your name and arrival date.
If your waiver is based on having continuous prior coverage, attach proof of your previous insurance showing your name and the dates of coverage, with no gap before your new policy started.